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is e‑invoicing",[1392,1393,1394,1395,1398],"p",{},"An e-invoice is a structured data file (XML) that software can read, validate and process directly. Not a PDF and not retyping. Every organisation also gets its own e-invoicing address on ",[1396,1397,410],"a",{"href":1090},". That makes invoicing demonstrably safer than loose PDFs by email and gives you direct control over status and processing.",[1384,1400,1401],{"v-slot:actions":411},[1402,1403,1409],"e-button",{"color":1404,"to":715,"variant":1405,"size":1406,"className":1407},"primary","solid","lg",[1408],"mt-4",[1392,1410,717],{},[1412,1413,1418,1425,1428],"content-image",{"alt":1414,"badge":1415,"direction":1416,"src":1417},"E-invoice sending process in five steps: create, submit, validate, send via Peppol and track status","process","rtl","/images/illustrations/verzendproces-e-factuur-econnect.png",[1384,1419,1420],{"v-slot:title":411},[1421,1422,1424],"h2",{"id":1423},"from-creation-to-status-tracking","From creation to status tracking",[1392,1426,1427],{},"An e-invoice follows five steps: create it in your accounting software or ERP, submit it to eConnect, automatic validation of format and company data, sending via Peppol and status tracking in the platform. If the recipient is not reachable via Peppol, an automatic fallback follows by email with PDF. You do not have to choose a channel per invoice.",[1392,1429,1430],{},[1396,1431,1433],{"href":1432},"/en/docs/product/platform/sending/create-send-invoice","Read the full sending process in the documentation",[1412,1435,1440,1446],{"alt":1436,"badge":1437,"direction":1438,"src":1439},"Financial discussion","security","ltr","/images/sfeer/sfeer-overleg-developer-uitleg.jpg",[1384,1441,1442],{"v-slot:title":411},[1421,1443,1445],{"id":1444},"why-einvoicing","Why e‑invoicing?",[1392,1447,1448],{},"Every invoice is automatically checked against core data such as IBAN, VAT number and KVK. That lowers the fraud risk and lets finance teams process faster, with less manual work.",[1450,1451,1453,1459,1462],"content-cards",{"badge":1452,"direction":1416},"difference",[1384,1454,1455],{"v-slot:title":411},[1421,1456,1458],{"id":1457},"einvoice-vs-pdf-what-is-the-difference","E‑invoice vs PDF: what is the difference?",[1392,1460,1461],{},"A PDF is a picture of an invoice. Nice to look at, but a computer cannot use it without scanning or retyping. An e-invoice is a structured data file (XML) that software can read, validate and process directly. No manual entry, no interpretation, no errors from mistyped data.",[1384,1463,1464,1471,1477],{"v-slot:cards":411},[1465,1466,1468],"action-card",{"icon":149,"title":1467},"PDF invoice",[1392,1469,1470],{},"An image of an invoice. It must be scanned, recognised and checked manually before the data is in the accounts.",[1465,1472,1474],{"icon":78,"title":1473},"E‑invoice (XML)",[1392,1475,1476],{},"Structured data that is read straight into the financial system. Automatic validation of format, amounts and company data.",[1465,1478,1480],{"icon":21,"title":1479},"Hybrid (Factur-X)",[1392,1481,1482],{},"A PDF with an embedded XML file. Combines human readability with machine-readable data. Suitable as a transition format.",[1450,1484,1486,1492,1495],{"badge":1485,"direction":1438},"routing",[1384,1487,1488],{"v-slot:title":411},[1421,1489,1491],{"id":1490},"how-does-routing-work","How does routing work?",[1392,1493,1494],{},"The platform follows the PeppolFirst principle and automatically chooses the right delivery channel per recipient. You do not have to choose a channel per invoice.",[1384,1496,1497,1504,1510],{"v-slot:cards":411},[1465,1498,1501],{"icon":1499,"title":1500},"search","Peppol check",[1392,1502,1503],{},"On every send we first check whether the recipient is actively registered on Peppol.",[1465,1505,1507],{"icon":257,"title":1506},"Send via Peppol",[1392,1508,1509],{},"If the recipient is reachable, the invoice is delivered securely and in a structured form via the Peppol network.",[1465,1511,1513],{"icon":101,"title":1512},"Automatic fallback",[1392,1514,1515],{},"If Peppol is not available, we automatically send email with PDF and XML. The recipient receives the invoice via a portal.",[1412,1517,1520,1526,1529],{"alt":1083,"badge":1518,"direction":1416,"src":1519},"benefits","/images/sfeer/sfeer-vrouw-meetingroom.jpg",[1384,1521,1522],{"v-slot:title":411},[1421,1523,1525],{"id":1524},"the-benefits-of-einvoicing","The benefits of e‑invoicing",[1392,1527,1528],{},"E-invoicing lowers processing costs, speeds up payment and makes your invoice process safer and more sustainable. On the benefits page you can read, per pain point, which concrete benefit e-invoicing delivers, with figures from practice.",[1384,1530,1531],{"v-slot:actions":411},[1402,1532,1533],{"color":1404,"to":57,"variant":1405,"size":1043},[1392,1534,1535],{},"View the benefits of e‑invoicing",[1412,1537,1541,1547],{"alt":1538,"badge":1539,"direction":1438,"src":1540},"Status insight in collaboration","status messages","/images/sfeer/sfeer-duo-monitor-overleg.jpg",[1384,1542,1543],{"v-slot:title":411},[1421,1544,1546],{"id":1545},"automatic-status-messages","Automatic status messages",[1392,1548,1549,1550,1553],{},"Suppliers receive automatic feedback throughout the full invoice lifecycle via ",[1396,1551,1539],{"href":1552},"/en/docs/knowledge/peppol/what-is-peppol/status-messages",": received, in progress, approved, rejected or paid. That prevents unnecessary follow-up emails and shortens response time when something is off.",[1450,1555,1557,1563,1566,1574],{"badge":1556,"direction":1416},"formats",[1384,1558,1559],{"v-slot:title":411},[1421,1560,1562],{"id":1561},"which-formats-are-used","Which formats are used?",[1392,1564,1565],{},"In Europe, the EN 16931 standard is the basis for e-invoicing. eConnect supports all common syntaxes and country profiles and converts automatically, so you always deliver the right format to the recipient.",[1384,1567,1568],{"v-slot:actions":411},[1402,1569,1571],{"color":1404,"to":297,"variant":1570,"size":1043},"outline",[1392,1572,1573],{},"All document formats",[1384,1575,1576,1583,1590,1597],{"v-slot:cards":411},[1465,1577,1580],{"icon":336,"title":1578,"to":1579},"UBL (BIS Billing)","/en/docs/knowledge/document-formats/formats/bis-billing-v3",[1392,1581,1582],{},"The most used XML format on Peppol. Based on Universal Business Language, conforming to EN 16931.",[1465,1584,1587],{"icon":336,"title":1585,"to":1586},"CII","/en/docs/knowledge/document-formats/formats/cii",[1392,1588,1589],{},"Cross-Industry Invoice: the alternative EN 16931 format, especially in Germany and France.",[1465,1591,1594],{"icon":336,"title":1592,"to":1593},"NLCIUS","/en/docs/knowledge/document-formats/formats/nlcius",[1392,1595,1596],{},"The Dutch country profile. Required when invoicing the Dutch government.",[1465,1598,1601],{"icon":135,"title":1599,"to":1600},"More country formats","/en/docs/knowledge/document-formats/formats",[1392,1602,1603],{},"XRechnung, FatturaPA, Factur-X and dozens of other profiles per country and sector.",[1450,1605,1607,1613,1616],{"badge":1606,"direction":1416},"integration",[1384,1608,1609],{"v-slot:title":411},[1421,1610,1612],{"id":1611},"connect-from-your-own-software","Connect from your own software",[1392,1614,1615],{},"E-invoicing works best when it is part of your existing work process. eConnect offers connections with more than 100 accounting, ERP and finance packages.",[1384,1617,1618,1624,1631],{"v-slot:cards":411},[1465,1619,1621],{"icon":21,"title":1620,"to":641},"Software connections",[1392,1622,1623],{},"Set it up once in your accounting package and your invoices go automatically via Peppol. Exact Online, Twinfield, AFAS, SAP, Business Central and dozens of others.",[1465,1625,1628],{"icon":1626,"title":1627,"to":583},"code","PSB REST API",[1392,1629,1630],{},"For software vendors and developers: a fully documented REST API with OAuth2, webhooks and Swagger UI.",[1465,1632,1633],{"icon":78,"title":1022,"to":138},[1392,1634,1635],{},"No software? Start free via the invoice portal. Create an account, verify your organisation via iDEAL and send your first e-invoice within a quarter of an hour.",[1450,1637,1639,1645,1648],{"badge":1638,"direction":1438},"deep dive",[1384,1640,1641],{"v-slot:title":411},[1421,1642,1644],{"id":1643},"go-deeper-into-the-technical-approach","Go deeper into the technical approach",[1392,1646,1647],{},"Want to see first exactly how Peppol, sending and compliance work in practice? Use the documentation as the next step and then choose your starting route.",[1384,1649,1650,1656],{"v-slot:cards":411},[1465,1651,1653],{"icon":257,"title":1652,"to":1090},"Peppol explained",[1392,1654,1655],{},"Read how the network and the message exchange are built technically.",[1465,1657,1659],{"icon":78,"title":1658,"to":1432},"Send an invoice",[1392,1660,1661],{},"See step by step how you start sending operationally.",[1663,1664],"article-list",{"archive":1665,"limit":1666},[972],"3",[1450,1668,1670,1676,1679,1686],{"badge":1669,"direction":1416},"enterprise",[1384,1671,1672],{"v-slot:title":411},[1421,1673,1675],{"id":1674},"why-enterprises-choose-econnect","Why enterprises choose eConnect",[1392,1677,1678],{},"Organisations with multiple entities, countries or high volumes need more than a standard e-invoicing connection. eConnect offers a platform that grows with the complexity of your organisation.",[1384,1680,1681],{"v-slot:actions":411},[1402,1682,1683],{"color":1404,"to":715,"variant":1405,"size":1043},[1392,1684,1685],{},"Schedule an enterprise conversation",[1384,1687,1688,1694,1700],{"v-slot:cards":411},[1465,1689,1691],{"icon":281,"title":1690},"ViDA-ready, CTC included",[1392,1692,1693],{},"Per-document pricing including CTC reporting and e-reporting. No extra costs per status message or compliance report, so you budget predictably as you grow.",[1465,1695,1697],{"icon":257,"title":1696},"Own SMP and Access Point since 2014",[1392,1698,1699],{},"eConnect operates its own SMP and Peppol Access Point. No dependency on intermediaries for registration, routing or migration of your Peppol identifiers.",[1465,1701,1703],{"icon":365,"title":1702},"Multi-country governance",[1392,1704,1705],{},"One platform with a central audit trail across all entities and countries. Local compliance (XRechnung, FatturaPA) is handled automatically, with reporting at group level.",[1707,1708,1709,1715],"faq",{},[1384,1710,1711],{"v-slot:title":411},[1421,1712,1714],{"id":1713},"frequently-asked-questions","Frequently asked questions",[1384,1716,1717,1730,1746,1758,1769,1785],{"v-slot:items":411},[1718,1719,1722,1725],"e-accordion-item",{"header":1720,"value":1721},"What is the difference between an e-invoice and a PDF invoice?","item-1",[1392,1723,1724],{},"A PDF is a visual representation of an invoice: readable for people, but not for software. To get the data from a PDF invoice into your accounts, the PDF must be scanned, recognised (OCR) and checked. An e-invoice is a structured XML file that financial software can read and process directly. There is no manual entry, no interpretation and no risk of mistyped data. Processing costs of an e-invoice are therefore many times lower than those of a PDF invoice. An e-invoice via Peppol is also legally as valid as a paper or PDF invoice.",[1392,1726,1727],{},[1396,1728,1729],{"href":297},"Read more about document formats",[1718,1731,1734,1741],{"header":1732,"value":1733},"Can I start without a complex IT implementation?","item-2",[1392,1735,1736,1737,1740],{},"Yes. The fastest way to start is via the free ",[1396,1738,1739],{"href":138},"invoice portal"," from eConnect. You create an account online, verify your organisation via iDEAL and can send your first e-invoice via Peppol within a quarter of an hour. There are no implementation costs. Want to scale later to automatic sending from your accounting software? Then you set up the connection once and invoices go automatically via Peppol. The move from manual to automated is possible at any time.",[1392,1742,1743],{},[1396,1744,1745],{"href":138},"View the invoice portal",[1718,1747,1750,1753],{"header":1748,"value":1749},"What if my recipient is not on Peppol?","item-3",[1392,1751,1752],{},"Then eConnect provides an automatic fallback. The PeppolFirst principle always chooses the safest route: Peppol if the recipient is registered, another structured channel if that is not the case, and email with PDF as the last option. You do not have to choose a channel per invoice. The recipient gets the invoice in the format available to them, without you having to do anything for that.",[1392,1754,1755],{},[1396,1756,1757],{"href":361},"Read more about hybrid solutions",[1718,1759,1762],{"header":1760,"value":1761},"Which software packages are connected?","item-4",[1392,1763,1764,1765,1768],{},"eConnect has connections with more than 100 accounting, ERP and finance packages. Think of Exact Online, Twinfield, AFAS, SAP Business One, Microsoft Business Central, SnelStart, Unit4, Visma and dozens of others. The connection is one-off: set it up and invoices go automatically via Peppol. For packages without a native connection there are alternatives: Autopilot (OAuth connection with cloud ERP), Email Receiver or the PSB REST API. The full overview is in the ",[1396,1766,1767],{"href":641},"connections documentation",".",[1718,1770,1773,1780],{"header":1771,"value":1772},"Can I also receive invoices and process them automatically?","item-5",[1392,1774,1775,1776,1779],{},"Yes. eConnect processes both incoming and outgoing invoices. E-invoices via Peppol are processed directly in your financial software. PDF invoices are analysed, validated and converted to structured data via the ",[1396,1777,1778],{"href":145},"Intelligent Document Recogniser (IDR)",". The booking robot then proposes a booking based on historical patterns. The whole process is available from the same platform, so sending and processing sit under one roof.",[1392,1781,1782],{},[1396,1783,1784],{"href":145},"Read more about invoice processing",[1718,1786,1789,1792,1795,1798],{"header":1787,"value":1788},"Does eConnect support self-billing?","item-6",[1392,1790,1791],{},"Yes, via the PSB (Procurement Service Bus). Self-billing is a variant where the buyer issues the invoice on behalf of the supplier. This is common in the staffing sector (the hirer invoices on behalf of the agency), in construction and at large purchasing organisations.",[1392,1793,1794],{},"eConnect supports both the NLCIUS variant (InvoiceTypeCode 389, no extra SMP registration needed) and the formal BIS Self-Billing 3.0 variant (separate CustomizationID, explicit SMP registration required). The PSB recognises the document type automatically and routes the invoice to the right party.",[1392,1796,1797],{},"The eConnect platform (platform.econnect.eu) does not support self-billing. This is not planned. For self-billing via API or a connection, the PSB is the designated route. A prior bilateral agreement between buyer and supplier is legally required.",[1392,1799,1800,1801,1768],{},"For Belgian platform customers who still want to receive self-billing, a workaround exists via the PSB (splitting identifiers between platform and PSB). This falls outside the standard platform contract. Contact sales for the options. More detail is in the ",[1396,1802,1804],{"href":1803},"/en/docs/knowledge/document-formats/practical/self-billing","documentation on self-billing",[1806,1807,1808,1817],"cta",{},[1384,1809,1810],{"v-slot:title":411},[1421,1811,1813,1816],{"id":1812},"want-to-know-how-einvoicing-works-for-your-organisation",[1814,1815],"e-icon",{"name":441}," Want to know how e‑invoicing works for your organisation?",[1384,1818,1819],{"v-slot:actions":411},[1402,1820,1823],{"color":1821,"to":715,"variant":1405,"className":1822},"accent",[1408],[1392,1824,717],{},{"title":411,"searchDepth":1036,"depth":1036,"links":1826},[],{"layout":1828,"keywords":1829,"seo_title":1835,"schema_type":1836,"last_updated":1837,"last_reviewed":1838,"nav_tab":63,"show_chat":13},"default",[1830,943,1831,1832,1833,1834],"what is e-invoicing","e-invoice","e-invoice vs PDF","Peppol e-invoicing","UBL invoice","What is e‑invoicing? Explanation, process and formats","FAQPage","2026-08-14","2026-07-22",{"title":76,"description":77},"solutions/e-invoicing","6wlcXTwN4p1XrMissDsosHYyn6a3XW9lFlVAAtW8cZo",[1843,2120,2313],{"id":1844,"title":1845,"auth":11,"author":1846,"body":1847,"canonical":11,"category":976,"date":2100,"description":2101,"extension":1043,"featuredImage":2102,"keywords":2103,"last_reviewed":2109,"last_updated":2109,"listed":13,"meta":2110,"navigation":13,"no_index":71,"path":2111,"redirect":11,"schema_type":2112,"seo":2113,"seo_description":11,"seo_title":2114,"stem":2115,"tags":2116,"translationKey":2118,"__hash__":2119},"articles/en/customer-stories/10.kvk.md","KVK: e-invoicing as a driver for an advisory finance role","eConnect editorial, customer stories",{"type":1033,"value":1848,"toc":2091},[1849,1852,1855,1859,1932,1936,1939,1942,1945,1949,1952,1955,1958,1961,1965,1968,1971,1974,1987,1990,1993,2031,2034,2037,2040,2044,2050,2054,2071,2075,2086],[1392,1850,1851],{},"For the Chamber of Commerce (KVK), digitization is not a separate project, but a strategic choice. As an independent administrative body, KVK supports entrepreneurs in growth, innovation, and trade, and that is precisely why the organization looked critically at its own financial process. Within the Financial Administration department, a clear ambition emerged: less manual work, more quality, and a working method that allows for advice instead of just execution.",[1392,1853,1854],{},"That ambition gained momentum when KVK, after a tender, chose AFAS Software as its ERP solution, with e-invoicing as an integrated component. That laid the technical foundation, but real success depended on the next step: getting suppliers on board with the switch to electronic invoicing. That became the core of the project.",[1421,1856,1858],{"id":1857},"in-short","In short",[1860,1861,1862,1873],"table",{},[1863,1864,1865],"thead",{},[1866,1867,1868,1871],"tr",{},[1869,1870],"th",{},[1869,1872],{},[1874,1875,1876,1885,1893,1901,1909,1917,1924],"tbody",{},[1866,1877,1878,1882],{},[1879,1880,1881],"td",{},"Customer",[1879,1883,1884],{},"Chamber of Commerce (KVK)",[1866,1886,1887,1890],{},[1879,1888,1889],{},"Industry",[1879,1891,1892],{},"Government (independent administrative body)",[1866,1894,1895,1898],{},[1879,1896,1897],{},"Size",[1879,1899,1900],{},"Over 900 actively approached suppliers in the onboarding campaign",[1866,1902,1903,1906],{},[1879,1904,1905],{},"Applied products",[1879,1907,1908],{},"E-invoicing, Peppol Access Point, Supplier Onboarding",[1866,1910,1911,1914],{},[1879,1912,1913],{},"Use cases",[1879,1915,1916],{},"Compliance, Process acceleration, Data quality",[1866,1918,1919,1922],{},[1879,1920,1921],{},"ERP / core system",[1879,1923,1010],{},[1866,1925,1926,1929],{},[1879,1927,1928],{},"Key result",[1879,1930,1931],{},"In the first few months, the invoice flow increased to 32.6% e-invoices, with demonstrable process acceleration and more room for an advisory finance role.",[1421,1933,1935],{"id":1934},"challenge","Challenge",[1392,1937,1938],{},"KVK faced a recognizable challenge for large organizations. Being able to receive and process e-invoices was technically feasible, but that does not mean that suppliers immediately follow suit. The starting situation was broad and diverse: from small suppliers with limited volume to large parties with complex systems.",[1392,1940,1941],{},"In addition, there was more at play than just technology. For the finance organization, it was also about internal change. Spending less time on repetitive administrative tasks was a goal in itself, but the larger goal was a shift from executive work to activities with more steering and advisory value.",[1392,1943,1944],{},"The timing made the project extra important. Digitization was already included in the KVK strategy, which created internal urgency and support. At the same time, the bar was set high: the transition had to be careful, safe, and with minimal disruption for suppliers.",[1421,1946,1948],{"id":1947},"approach-with-econnect","Approach with eConnect",[1392,1950,1951],{},"The approach began with segmentation and activation. After a scan, it was first determined which suppliers were already known and registered on Simplerinvoicing/Peppol. That group could be asked directly to deliver the next invoices electronically. According to KVK, almost everyone in this group responded positively.",[1392,1953,1954],{},"A broader campaign followed. On July 1, 2019, over 900 suppliers received a survey. After completing it, respondents automatically received customized advice on the best way for them to send e-invoices. This made onboarding practical and low-threshold, because suppliers did not have to figure out for themselves which route was suitable for them first.",[1392,1956,1957],{},"An important part of the approach was guidance in order of maturity. Not every supplier could go live on the same day, and that was not expected. The campaign therefore combined several interventions: follow-up calls, reminders, and knowledge sessions. This mix ensured that the activation did not stall after the first mailing.",[1392,1959,1960],{},"Monitoring also got a fixed place. KVK looked not only at numbers, but also at behavior patterns. A supplier that first successfully sends e-invoices and then falls back to email with PDF, requires different follow-up than a supplier that has not started at all. By actively picking up on those signals, the quality of the transition remained high.",[1421,1962,1964],{"id":1963},"results","Results",[1392,1966,1967],{},"The first results were immediately visible. After more than four months, the survey response was 30.6%, despite the summer vacation in the same period. Follow-up actions in the following months further increased progress.",[1392,1969,1970],{},"On December 4, 2019, 32.6% of the invoice flow within KVK was converted to e-invoices. That is a concrete interim result in a project that was deliberately designed as a growth path, not as a one-off technical go-live.",[1392,1972,1973],{},"Qualitatively, the results were also strong. KVK mentions, among other things:",[1975,1976,1977,1981,1984],"ul",{},[1978,1979,1980],"li",{},"A large temporary employment agency that completely switched to e-invoicing.",[1978,1982,1983],{},"A large office supplier that previously invoiced by email and even by post, and then switched under supervision.",[1978,1985,1986],{},"An international IT service provider that actively contacted us early in the campaign to connect quickly.",[1392,1988,1989],{},"What makes this result extra relevant is that the movement did not come from one type of supplier. Both parties with high volumes and suppliers with limited frequency made the switch. This confirmed that onboarding was not a niche approach, but a broadly applicable process that worked within different supplier profiles.",[1392,1991,1992],{},"The survey results also showed where suppliers themselves experience the value:",[1860,1994,1995,2005],{},[1863,1996,1997],{},[1866,1998,1999,2002],{},[1869,2000,2001],{},"Aspect",[1869,2003,2004],{},"Appreciation",[1874,2006,2007,2015,2023],{},[1866,2008,2009,2012],{},[1879,2010,2011],{},"Fast payment",[1879,2013,2014],{},"84%",[1866,2016,2017,2020],{},[1879,2018,2019],{},"Certainty of delivery",[1879,2021,2022],{},"87%",[1866,2024,2025,2028],{},[1879,2026,2027],{},"Secure exchange",[1879,2029,2030],{},"73%",[1392,2032,2033],{},"Internally, the accounts payable department noticed the effect in processing. KVK already booked invoices within 3 days, with a payment term of 30 days. With further digitization, the organization expected extra acceleration through real-time receipt and processing.",[1392,2035,2036],{},"Strategically, a next step was also named. KVK expressed the expectation that by the end of 2020, 50% of the invoices would be automatically read and booked, of which 60% would be hiring-related. In that context, self-billing was mentioned as a logical next step.",[1392,2038,2039],{},"The broader lesson from this phase is that digitization in the finance field has the most effect when technology, communication, and follow-up are in the same rhythm. It was precisely this combination that made it possible not only to receive more e-invoices, but also to prepare the organization internally for the next maturity step.",[1421,2041,2043],{"id":2042},"short-quote","Short quote",[2045,2046,2047],"blockquote",{},[1392,2048,2049],{},"\"It is not for nothing that KVK has included digitization in its strategy. The impact of this is great, also for us as a finance department.\"\nBianca de Graaf, KVK",[1421,2051,2053],{"id":2052},"lessons-for-similar-organizations","Lessons for similar organizations",[1975,2055,2056,2059,2062,2065,2068],{},[1978,2057,2058],{},"Start with suppliers that are already technically ready, that provides quick traction and internal confidence.",[1978,2060,2061],{},"Combine activation with guidance, just sending an announcement is rarely enough for sustainable adoption.",[1978,2063,2064],{},"Actively monitor for fallback behavior, so you can help suppliers with structural connection in a targeted way.",[1978,2066,2067],{},"Consciously use the time savings for role development within finance, not just for capacity reduction.",[1978,2069,2070],{},"Involve finance, project management, and software suppliers early in the same planning, which accelerates decision-making in the execution.",[1421,2072,2074],{"id":2073},"when-this-story-is-relevant","When this story is relevant",[1975,2076,2077,2080,2083],{},[1978,2078,2079],{},"For government organizations and other institutions with many suppliers and a mix of large and small invoice senders.",[1978,2081,2082],{},"For ERP landscapes in which e-invoicing is already technically possible, but supplier adoption is still lagging behind.",[1978,2084,2085],{},"For organizations that, in addition to digitization, also want to take a step towards more data-driven and advisory finance processes.",[1392,2087,2088,2089,1768],{},"Do you want to know how this works in your situation? ",[1396,2090,717],{"href":715},{"title":411,"searchDepth":1036,"depth":1036,"links":2092},[2093,2094,2095,2096,2097,2098,2099],{"id":1857,"depth":1036,"text":1858},{"id":1934,"depth":1036,"text":1935},{"id":1947,"depth":1036,"text":1948},{"id":1963,"depth":1036,"text":1964},{"id":2042,"depth":1036,"text":2043},{"id":2052,"depth":1036,"text":2053},{"id":2073,"depth":1036,"text":2074},"2026-04-29","How KVK, with AFAS, supplier activation, and Peppol, reached 32.6% e-invoices in a few months and is further digitizing the finance process.","/images/sfeer/sfeer-support-headset-portret.jpg",[2104,2105,2106,2107,2108],"KVK e-invoicing","chamber of commerce peppol","supplier onboarding government","afas e-invoicing","digitization finance government","2026-07-07",{"layout":1828,"show_chat":13},"/en/customer-stories/kvk","Article",{"title":1845,"description":2101},"KVK: 32.6% e-invoices achieved with AFAS and supplier onboarding | eConnect","en/customer-stories/10.kvk",[257,1009,2117],"supplier-onboarding","customer-stories/kvk","xtk2V7jI2FWwYyWObMDVJvtesxgkijWA2EHnLINVHck",{"id":2121,"title":2122,"auth":11,"author":1846,"body":2123,"canonical":11,"category":978,"date":2100,"description":2297,"extension":1043,"featuredImage":2298,"keywords":2299,"last_reviewed":2109,"last_updated":2109,"listed":13,"meta":2305,"navigation":13,"no_index":71,"path":2306,"redirect":11,"schema_type":2112,"seo":2307,"seo_description":11,"seo_title":2308,"stem":2309,"tags":2310,"translationKey":2311,"__hash__":2312},"articles/en/customer-stories/12.solmate.md","Solmate and eConnect: hybrid e-invoicing for Unit4 customers",{"type":1033,"value":2124,"toc":2288},[2125,2128,2131,2133,2194,2196,2199,2202,2205,2207,2210,2213,2216,2219,2222,2224,2227,2230,2233,2236,2239,2242,2245,2247,2252,2254,2271,2273,2284],[1392,2126,2127],{},"For organizations working with Unit4 Financials, the question is rarely whether e-invoicing is relevant. The real question is how to make the step without losing grip on existing processes. In that playing field, the collaboration between Solmate and eConnect arose, with a clear division of roles and a common goal: to realize implementations that work operationally right away.",[1392,2129,2130],{},"The case shows that this is also possible under challenging circumstances. In a period when almost everyone worked remotely, two large customers were brought live with a hybrid e-invoicing approach in the cloud, including Scan & Recognize. This not only delivered technology, but also demonstrable feasibility in a complex practice.",[1421,2132,1858],{"id":1857},[1860,2134,2135,2143],{},[1863,2136,2137],{},[1866,2138,2139,2141],{},[1869,2140],{},[1869,2142],{},[1874,2144,2145,2152,2159,2166,2173,2180,2187],{},[1866,2146,2147,2149],{},[1879,2148,1881],{},[1879,2150,2151],{},"Solmate (with implementations at Unit4 customers)",[1866,2153,2154,2156],{},[1879,2155,1889],{},[1879,2157,2158],{},"Business services / financial process optimization",[1866,2160,2161,2163],{},[1879,2162,1897],{},[1879,2164,2165],{},"More than 20 years active in optimizing financial processes within Unit4 Financials and Unit4 ERP",[1866,2167,2168,2170],{},[1879,2169,1905],{},[1879,2171,2172],{},"E-invoicing, Invoice processing, Scan & Recognize, API Integration",[1866,2174,2175,2177],{},[1879,2176,1913],{},[1879,2178,2179],{},"Integration with ERP, Process acceleration, Data quality",[1866,2181,2182,2184],{},[1879,2183,1921],{},[1879,2185,2186],{},"Unit4 Financials (formerly CODA), Unit4 ERP",[1866,2188,2189,2191],{},[1879,2190,1928],{},[1879,2192,2193],{},"Two large customers successfully went live with hybrid e-invoicing in the cloud during an intensive, fully virtual period.",[1421,2195,1935],{"id":1934},[1392,2197,2198],{},"The challenge for Unit4 customers is often twofold. On the one hand, there is operational pressure to modernize the invoice process. On the other hand, the chosen approach must fit with the existing setup, budget holders, authorizations, and reporting cycles. Without good chain integration, a solution quickly emerges that works technically, but causes friction in daily practice.",[1392,2200,2201],{},"An additional complication was added during this period. The implementations took place in a phase where project teams, key users, and support largely worked remotely. Meetings, setup, coordination, and user guidance had to be organized completely virtually.",[1392,2203,2204],{},"In such a context, collaboration between specialists becomes decisive. Not wanting to do everything yourself at once, but ensuring that each party takes on the role in which it is strongest.",[1421,2206,1948],{"id":1947},[1392,2208,2209],{},"The core of the approach was a clear proposition. Solmate focused on the implementation side for organizations working with Unit4 Financials. eConnect provided the e-invoicing technology, including API connection and hybrid processing capabilities in the cloud.",[1392,2211,2212],{},"Hybrid in this case meant that not only structured electronic invoices were supported, but also documents via Scan & Recognize. This made a realistic migration path possible; organizations could already go live with e-invoicing, while the chain could also handle documents that do not yet arrive fully structured.",[1392,2214,2215],{},"An important substantive point in the approach was the processing logic in Unit4. An invoice enters the register electronically and immediately contains the relevant basic data, such as creditor information, amount, and invoice number. This is followed by a check for legitimacy and duplicate delivery, so that noise is filtered out early in the process.",[1392,2217,2218],{},"The accounts payable administration can then code the invoice, for example with a cost center and VAT code. When the commitments module is used, coding can be automatically taken over from the purchase order. After approval by budget holders, payment can take place.",[1392,2220,2221],{},"By having the chain connect step by step to existing working agreements, the implementation was not experienced as a separate IT project, but as an improvement of the daily finance process.",[1421,2223,1964],{"id":1963},[1392,2225,2226],{},"The most tangible result from this case is that two large customers went live in a short, intensive period, despite the limitations of fully virtual collaboration.",[1392,2228,2229],{},"This has not only achieved technical delivery, but also organizational adoption. The projects included both project meetings and remote user training, and according to the teams involved, this required extra flexibility and creativity from all parties.",[1392,2231,2232],{},"A second result is the confirmation of the chosen division of roles. The combination of implementation expertise on Solmate's side and e-invoicing technology on eConnect's side, according to both parties, was a good match for the operational demand of clients. This makes the model scalable for similar Unit4 environments.",[1392,2234,2235],{},"The case also shows that a cloud-oriented approach goes well with strict financial governance. By validating invoices early in the chain and having the follow-up steps clearly connect to the existing authorization process, the transition remained manageable for both finance and IT.",[1392,2237,2238],{},"This was also reflected in customer experience. In the source, customer satisfaction is explicitly mentioned as a core pillar, with concrete examples of support efforts outside regular hours to make critical customer moments possible. This shows that success in this type of project comes not only from software, but from consistent execution, even at times when deadlines are really tight.",[1392,2240,2241],{},"Finally, the hybrid approach offers a practical route for organizations that cannot work fully standardized all at once. By using e-invoicing and Scan & Recognize in combination, progress is made without the process stalling on exceptions.",[1392,2243,2244],{},"This makes this project not only an implementation story, but also a roadmap for phased maturation. Organizations do not have to wait for a perfect end-state; they can start with a workable hybrid basis and develop from there in a controlled manner.",[1421,2246,2043],{"id":2042},[2045,2248,2249],{},[1392,2250,2251],{},"\"Customer satisfaction is one of our most important pillars, we do a lot for that.\"\nCarlo Rolle, Solmate",[1421,2253,2053],{"id":2052},[1975,2255,2256,2259,2262,2265,2268],{},[1978,2257,2258],{},"Work with a clear specialist division of roles, which accelerates decision-making during implementation.",[1978,2260,2261],{},"For migrations, choose a hybrid route if the document flow is not yet completely uniform.",[1978,2263,2264],{},"Explicitly set up virtual collaboration, including meeting structure and user guidance.",[1978,2266,2267],{},"Link technical validation directly to process steps in finance, to prevent rework afterwards.",[1978,2269,2270],{},"Do not see support as an afterthought, but as an integral part of a successful go-live.",[1421,2272,2074],{"id":2073},[1975,2274,2275,2278,2281],{},[1978,2276,2277],{},"For organizations that use Unit4 Financials or Unit4 ERP and want to modernize their incoming invoice process.",[1978,2279,2280],{},"For finance and implementation teams that want to combine e-invoicing with Scan & Recognize within one workable chain.",[1978,2282,2283],{},"For organizations that want to go live in a controlled manner under time pressure or in hybrid collaboration forms.",[1392,2285,2088,2286,1768],{},[1396,2287,717],{"href":715},{"title":411,"searchDepth":1036,"depth":1036,"links":2289},[2290,2291,2292,2293,2294,2295,2296],{"id":1857,"depth":1036,"text":1858},{"id":1934,"depth":1036,"text":1935},{"id":1947,"depth":1036,"text":1948},{"id":1963,"depth":1036,"text":1964},{"id":2042,"depth":1036,"text":2043},{"id":2052,"depth":1036,"text":2053},{"id":2073,"depth":1036,"text":2074},"How Solmate and eConnect realized two large Unit4 implementations with hybrid e-invoicing and Scan & Recognize during a period of working from home.","/images/sfeer/sfeer-developer-curved-monitor.jpg",[2300,2301,2302,2303,2304],"solmate unit4 e-invoicing","hybrid e-invoicing unit4 financials","scan and recognize unit4","econnect allsolutions","e-invoicing implementation cloud",{"layout":1828,"show_chat":13},"/en/customer-stories/solmate",{"title":2122,"description":2297},"Solmate: hybrid e-invoicing for Unit4 Financials customers | eConnect","en/customer-stories/12.solmate",[1012,1018,1024],"customer-stories/solmate","NG4zNQWlG8EMPwt6fj38UJxq5z9ntWAgYbxrHNC90Ks",{"id":2314,"title":2315,"auth":11,"author":2316,"body":2317,"canonical":11,"category":976,"date":2100,"description":2518,"extension":1043,"featuredImage":2519,"keywords":2520,"last_reviewed":2109,"last_updated":2109,"listed":13,"meta":2526,"navigation":13,"no_index":71,"path":2527,"redirect":11,"schema_type":2112,"seo":2528,"seo_description":11,"seo_title":2529,"stem":2530,"tags":2531,"translationKey":2533,"__hash__":2534},"articles/en/customer-stories/2.gemeente-nijmegen.md","Municipality of Nijmegen: PSB linked to own ESB for e-invoices","eConnect Team, editorial",{"type":1033,"value":2318,"toc":2509},[2319,2322,2324,2384,2386,2389,2392,2395,2398,2400,2403,2406,2409,2423,2426,2429,2432,2434,2437,2440,2457,2460,2463,2465,2470,2472,2489,2491,2505],[1392,2320,2321],{},"The Municipality of Nijmegen was looking for a way to receive e-invoices without upending its existing application landscape. The organization already had its own Enterprise Service Bus and wanted a solution that was technically compatible with it, rather than an additional platform layer that would displace existing processes. With the eConnect Procurement Service Bus, they chose a route that fit perfectly. The implementation went smoothly, with a notable moment being the receipt of the first e-invoice within just two days. In this customer story, the Municipality of Nijmegen shares how the choice was made, how the invoice flow is structured, and what next steps are planned to further increase the share of e-invoices.",[1421,2323,1858],{"id":1857},[1860,2325,2326,2334],{},[1863,2327,2328],{},[1866,2329,2330,2332],{},[1869,2331],{},[1869,2333],{},[1874,2335,2336,2343,2349,2356,2363,2370,2377],{},[1866,2337,2338,2340],{},[1879,2339,1881],{},[1879,2341,2342],{},"Municipality of Nijmegen",[1866,2344,2345,2347],{},[1879,2346,1889],{},[1879,2348,204],{},[1866,2350,2351,2353],{},[1879,2352,1897],{},[1879,2354,2355],{},"Municipal organization with a broad supplier base and an annual invoice volume of approximately 30,000 to 35,000",[1866,2357,2358,2360],{},[1879,2359,1905],{},[1879,2361,2362],{},"Peppol Access Point, PSB API, E-invoicing",[1866,2364,2365,2367],{},[1879,2366,1913],{},[1879,2368,2369],{},"Compliance, Integration with ERP, Process acceleration",[1866,2371,2372,2374],{},[1879,2373,1921],{},[1879,2375,2376],{},"Unit4 Financials",[1866,2378,2379,2381],{},[1879,2380,1928],{},[1879,2382,2383],{},"Implementation of PSB on its own ESB architecture, with the first e-invoice received within two days and processed directly in the existing chain",[1421,2385,1935],{"id":1934},[1392,2387,2388],{},"For the Municipality of Nijmegen, the issue began with legislation. Since April 18, 2019, government organizations must be able to receive and process e-invoices. The municipality wanted to meet this obligation in a way that was technically logical within its own architecture. A working chain for financial processing, document management, and archiving was already in place. The challenge was therefore not only to be able to receive e-invoices, but especially to do so without unnecessarily disrupting existing processes.",[1392,2390,2391],{},"Therefore, more than just functionality played a role in the choice. Sophie Groenen, Senior Functional Manager, indicated that several parties were considered and that the process took time. An important consideration was how heavy or light the solution felt in practice. The municipality was not looking for a cumbersome system with a lot of overhead, but an agile solution that easily connected to its own ESB. The experience with collaboration also weighed in. Being able to act quickly on issues and a good working feeling in the collaboration were part of the decision-making process.",[1392,2393,2394],{},"A second context of change was added to this. During the same period, an intensive project around Unit4 Financials was running within the municipality, because the existing version was at the end of its support and an upgrade was necessary. That made the timing sensitive. Major technical and functional changes were already underway, so the e-invoicing solution had to be implementable without overburdening the team.",[1392,2396,2397],{},"A third challenge lay in adoption. Between 30,000 and 35,000 invoices are received annually, through multiple channels. The majority comes as a PDF, in addition there are invoices by post and a smaller portion as e-invoices. The municipality first wanted to set up the reception facility properly and make suppliers findable on the network, before actively pushing for a large-scale migration to e-invoicing.",[1421,2399,1948],{"id":1947},[1392,2401,2402],{},"The Municipality of Nijmegen chose the eConnect Procurement Service Bus, precisely because it could easily be connected to its own ESB via an API. This kept the core architecture intact and allowed the e-invoice flow to be embedded in the existing processing chain.",[1392,2404,2405],{},"An internal project team was set up to guide the implementation. According to Sophie, this went smoothly, partly because eConnect had experience with Unit4 Financials. The technical connection was operational quickly. Within two days of implementation, the municipality received the first e-invoice, which immediately confirmed that the chosen route worked.",[1392,2407,2408],{},"The invoice flow is structured as follows:",[1975,2410,2411,2414,2417,2420],{},[1978,2412,2413],{},"E-invoices enter the own ESB via the PSB.",[1978,2415,2416],{},"From the ESB, they go to the Document Management System Corsa.",[1978,2418,2419],{},"Corsa creates a view of it for archiving.",[1978,2421,2422],{},"The invoice is then forwarded to Unit4 Financials via Invoice Matching.",[1392,2424,2425],{},"This setup was in line with the administrative requirements regarding retention obligation and with the existing process steps that were already in use within the municipality. As a result, the organization did not have to design a new end-to-end process, but mainly add an extra, standardized reception channel.",[1392,2427,2428],{},"On the supplier side, the Municipality of Nijmegen opted for a phased approach. The municipality communicated in various places that it is findable on the Peppol network and can receive e-invoices. This was done through messages to suppliers, information on the website, and inclusion in delivery conditions. The tone was informative and facilitating. Suppliers were given the opportunity to send e-invoices, without a hard obligation being imposed immediately.",[1392,2430,2431],{},"This first focused on technical readiness and visibility, with room to further accelerate adoption in a subsequent phase. A clear wish has also been formulated on the outgoing side. Sending e-invoices is not yet done actively, because this was not available via Unit4 Financials at that time. However, the municipality does see that outgoing e-invoicing can offer advantages, including in preventing ghost invoices and duplicate invoices.",[1421,2433,1964],{"id":1963},[1392,2435,2436],{},"The most important outcome of this project is that the Municipality of Nijmegen has set up a working e-invoicing chain in a short time that connects to the existing architecture and processes. The implementation was fast, manageable, and without major process disruption.",[1392,2438,2439],{},"Specifically, this led to:",[1975,2441,2442,2445,2448,2451,2454],{},[1978,2443,2444],{},"A successful connection of the PSB to its own ESB.",[1978,2446,2447],{},"The first e-invoice received within two days of going live.",[1978,2449,2450],{},"An integrated processing chain towards Corsa and Unit4 Financials.",[1978,2452,2453],{},"Securing archiving steps within the existing working method.",[1978,2455,2456],{},"Findability on Peppol with a slight increase in received e-invoices.",[1392,2458,2459],{},"At the same time, the picture is realistic. The majority of incoming invoices still arrive as PDFs, with a portion by post and a smaller e-invoice part. In the source period, the share of e-invoices was about 8 to 10%. So that is not a final station, but a phase in a longer transition. That is precisely where the value of this case lies. Nijmegen shows that you do not have to wait for full supplier adoption to already lay a technically robust foundation.",[1392,2461,2462],{},"Organizationally, the case also sends a relevant signal. A municipality that is simultaneously working on major system renewal can still implement e-invoicing well if the chosen solution fits the existing IT direction. The choice to connect to its own ESB has helped here to make speed without extra complexity.",[1421,2464,2043],{"id":2042},[2045,2466,2467],{},[1392,2468,2469],{},"\"Because of eConnect's experience with Unit4 Financials, the implementation went very smoothly. We had our first e-invoice within 2 days.\"\nSophie Groenen, Municipality of Nijmegen",[1421,2471,2053],{"id":2052},[1975,2473,2474,2477,2480,2483,2486],{},[1978,2475,2476],{},"Choose an e-invoicing solution that fits your existing integration landscape.",[1978,2478,2479],{},"Involve technical architecture criteria early in the selection process.",[1978,2481,2482],{},"Make the processing chain end-to-end transparent, including archiving and matching.",[1978,2484,2485],{},"Start with technical readiness and then build up supplier adoption in phases.",[1978,2487,2488],{},"In change processes, allow for realistic intermediate phases, instead of wanting to do everything in one step.",[1421,2490,2074],{"id":2073},[1975,2492,2493,2496,2499,2502],{},[1978,2494,2495],{},"For municipalities and other governments with their own ESB that want to receive e-invoices.",[1978,2497,2498],{},"For organizations that use Unit4 Financials and want to embed e-invoicing in existing processes.",[1978,2500,2501],{},"For teams that first want to lay a stable technical foundation and then accelerate adoption.",[1978,2503,2504],{},"For organizations that want to achieve compliance without a heavy extra system layer.",[1392,2506,2088,2507,1768],{},[1396,2508,717],{"href":715},{"title":411,"searchDepth":1036,"depth":1036,"links":2510},[2511,2512,2513,2514,2515,2516,2517],{"id":1857,"depth":1036,"text":1858},{"id":1934,"depth":1036,"text":1935},{"id":1947,"depth":1036,"text":1948},{"id":1963,"depth":1036,"text":1964},{"id":2042,"depth":1036,"text":2043},{"id":2052,"depth":1036,"text":2053},{"id":2073,"depth":1036,"text":2074},"How the Municipality of Nijmegen quickly linked the eConnect Procurement Service Bus to its own ESB and processed e-invoices directly.","/images/sfeer/sfeer-supportteam-bureaus.jpg",[2521,2522,2523,2524,2525],"nijmegen municipality e-invoicing","peppol government","PSB ESB integration","receiving e-invoices government","unit4 financials e-invoicing",{"layout":1828,"show_chat":13},"/en/customer-stories/gemeente-nijmegen",{"title":2315,"description":2518},"Municipality of Nijmegen: Linking PSB to own ESB for e-invoices | eConnect","en/customer-stories/2.gemeente-nijmegen",[257,2532],"invoice-portal","customer-stories/gemeente-nijmegen","l1Mx19_8Un7g60Uqpo5qCBtsbiLWFDeD9rCCK1EBoPg",1787600497951]