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integration, all channels and formats. eConnect delivers your invoices via ",[1393,1394,410],"a",{"href":1090}," and other procurement networks. And whatever format you receive, it is automatically converted to the format your software expects.",[1383,1397,1398],{"v-slot:actions":411},[1399,1400,1406],"e-button",{"className":1401,"color":1403,"to":715,"variant":1404,"size":1405},[1402],"mt-4","primary","solid","lg",[1389,1407,717],{},[1409,1410,1413,1420,1423],"content-cards",{"badge":1411,"direction":1412},"benefits","rtl",[1383,1414,1415],{"v-slot:title":411},[1416,1417,1419],"h2",{"id":1418},"what-does-multichannel-invoicing-deliver","What does multichannel invoicing deliver?",[1389,1421,1422],{},"One integration gives you access to all networks that eConnect supports, including future additions. That delivers measurable benefits straight away.",[1383,1424,1425,1432,1438,1444],{"v-slot:cards":411},[1426,1427,1429],"action-card",{"icon":86,"title":1428},"Higher acceptance",[1389,1430,1431],{},"Every recipient reachable via the channel they prefer. Less failed traffic, fewer rejections, a higher first-time-right rate.",[1426,1433,1435],{"icon":78,"title":1434},"Lower processing costs",[1389,1436,1437],{},"No separate connection per network. One integration, one audit trail, one rate, regardless of the channel.",[1426,1439,1441],{"icon":21,"title":1440},"Future-proof",[1389,1442,1443],{},"You do not need to re-implement new network requirements. eConnect adds networks; you benefit automatically.",[1426,1445,1447],{"icon":257,"title":1446},"Always reachable",[1389,1448,1449],{},"#PeppolFirst routing with automatic fallback to other networks or email. Every recipient is reached.",[1451,1452,1456,1462],"content-image",{"badge":1453,"direction":1454,"src":1455},"integration","ltr","/images/sfeer/sfeer-bel-corridor.jpg",[1383,1457,1458],{"v-slot:title":411},[1416,1459,1461],{"id":1460},"one-integration-unlimited-reach","One integration, unlimited reach",[1389,1463,1464],{},"Not every customer uses the same channel or format. With multichannel you do not have to think about that. eConnect automatically chooses the right channel and the right format for each recipient, or sends an email with a PDF as fallback. You integrate once and immediately reach all networks, even if a customer requires a different network tomorrow.",[1451,1466,1469,1475,1478,1481],{"badge":1467,"direction":1412,"src":1468},"routing","/images/sfeer/sfeer-overleg-enthousiast.jpg",[1383,1470,1471],{"v-slot:title":411},[1416,1472,1474],{"id":1473},"how-does-routing-work","How does routing work?",[1389,1476,1477],{},"eConnect acts as a Procurement Service Bus: a central hub between your organisation and all external networks. The platform follows the #PeppolFirst principle: if the recipient is on Peppol, the document goes via Peppol. If the recipient is known on another procurement network, the platform routes via that network. If the recipient is not registered anywhere, an email with PDF and XML follows automatically as fallback.",[1389,1479,1480],{},"On receipt the same logic works in reverse: incoming documents from every channel are automatically converted to the format your accounting software expects.",[1389,1482,1483],{},[1393,1484,1485],{"href":373},"More about the architecture behind this routing.",[1451,1487,1489,1495],{"badge":1488,"direction":1454,"src":62},"networks",[1383,1490,1491],{"v-slot:title":411},[1416,1492,1494],{"id":1493},"connected-networks","Connected networks",[1389,1496,1497],{},"eConnect is directly connected to the largest procurement and invoicing networks in the world. Besides Peppol, the platform routes to Coupa, Tungsten and SAP Ariba, in both directions. For each network eConnect handles the right authentication, message format and delivery protocols, without you needing separate contracts or certificates. New networks are added continuously based on customer demand.",[1451,1499,1502,1507,1515],{"badge":1500,"direction":1412,"src":1501},"xml-transformation","/images/sfeer/sfeer-developer-code-scherm.jpg",[1383,1503,1504],{"v-slot:title":411},[1416,1505,1506],{"id":1500},"XML transformation",[1389,1508,1509,1510,1514],{},"eConnect supports more than ",[1393,1511,1513],{"href":1512},"/en/docs/knowledge/document-formats/formats","20 XML standards"," and performs fully automated transformations between formats. An invoice can arrive as EDIFACT and leave as UBL 2.1 via Peppol, or the other way around. Fields are mapped, missing mandatory fields are supplemented and the result is validated against the target schema. Validation errors are returned immediately before the document is sent, so you correct the issue before it reaches the recipient.",[1389,1516,1517],{},"For organisations that invoice internationally this is especially valuable: you deliver in your own format and eConnect provides the right target format per country, from XRechnung (Germany) to FatturaPA (Italy).",[1451,1519,1522,1528],{"badge":1520,"direction":1454,"src":1521},"industry-standards","/images/sfeer/sfeer-team-presentatie-mic.jpg",[1383,1523,1524],{"v-slot:title":411},[1416,1525,1527],{"id":1526},"industry-specific-integrations","Industry-specific integrations",[1389,1529,1530,1531,1535,1536,1540],{},"Besides the generic formats, eConnect offers specific support for industry standards. ",[1393,1532,1534],{"href":1533},"/en/docs/knowledge/document-formats/formats/dico","DICO"," for construction and installation (progress statements and additional work), ",[1393,1537,1539],{"href":1538},"/en/docs/knowledge/document-formats/formats/setu","SETU"," for the staffing industry (timesheets and invoicing) and specific formats for the energy sector and housing associations.",[1542,1543,1546],"article-list",{"archive":1544,"limit":1545,"tag":1024},[972],"3",[1383,1547,1548],{"v-slot:title":411},[1416,1549,1551],{"id":1550},"how-this-works-in-practice","How this works in practice",[1553,1554,1555,1561],"faq",{},[1383,1556,1557],{"v-slot:title":411},[1416,1558,1560],{"id":1559},"frequently-asked-questions","Frequently asked questions",[1383,1562,1563,1580,1595,1610,1624,1639],{"v-slot:items":411},[1564,1565,1568,1571,1574],"e-accordion-item",{"header":1566,"value":1567},"What is the advantage of multichannel invoicing?","item-1",[1389,1569,1570],{},"With multichannel invoicing you reach every recipient via the channel and format they prefer, without maintaining a separate connection for each channel. You build one integration with eConnect and the platform handles the rest. That saves not only the cost of multiple connections, but also the complexity of managing different protocols, certificates and message formats.",[1389,1572,1573],{},"The result is higher acceptance among recipients, lower processing costs and less failed traffic. eConnect validates every document before it is sent, so rejections at the recipient are prevented. For organisations with a diverse customer base, or customers that require specific networks, multichannel is the most efficient route. You integrate once and immediately benefit from all networks that eConnect supports, including future additions.",[1389,1575,1576],{},[1393,1577,1579],{"href":1578},"/en/docs/developers/api/advanced/multi-channel","More about multichannel integration",[1564,1581,1584,1587,1590],{"header":1582,"value":1583},"Which procurement networks are supported?","item-2",[1389,1585,1586],{},"eConnect is directly connected to Peppol and to other procurement networks, including Coupa, Tungsten and SAP Ariba. In addition, via the open Peppol network all organisations connected to any Peppol Access Point are reached. The connection works in both directions: sending and receiving.",[1389,1588,1589],{},"Each network has its own technical requirements, from authentication protocols to specific message formats. eConnect fully abstracts that complexity: you deliver in your format and the platform handles the right transformation, authentication and delivery per network. If the recipient is on no network at all, eConnect automatically sends an email with a PDF and XML attachment as fallback. New networks are added continuously based on customer demand.",[1389,1591,1592],{},[1393,1593,1594],{"href":266},"Read more about Peppol",[1564,1596,1599,1602,1605],{"header":1597,"value":1598},"How does XML transformation work?","item-3",[1389,1600,1601],{},"XML transformation is the automatic conversion of a document from one format to another. eConnect performs these transformations fully automatically via the Procurement Service Bus (PSB). Suppose you deliver invoices in UBL 2.1 but a customer requires FatturaPA (the Italian format). The platform maps all fields from UBL to FatturaPA, supplements missing mandatory fields where possible and validates the result against the target schema.",[1389,1603,1604],{},"This works in all directions and for more than 20 XML standards, including UBL, NLCIUS, XRechnung, Factur-X, cXML, EDIFACT, e-FFF, Svefaktura, EHF, OIOUBL, Finvoice, DICO, SETU and Peppol BIS 3.0. The transformation takes place in real time, without manual intervention.",[1389,1606,1607],{},[1393,1608,1609],{"href":558},"Read more about regulation in Europe",[1564,1611,1613,1616,1619],{"header":1474,"value":1612},"item-4",[1389,1614,1615],{},"When sending a document, eConnect automatically checks which network the recipient is registered on. This is the #PeppolFirst principle: if the recipient is on Peppol, the document goes via Peppol. If the recipient is known on another procurement network, the platform routes via that network.",[1389,1617,1618],{},"If the recipient is not registered anywhere, eConnect sends an email with the invoice as a PDF and XML attachment. These three layers (Peppol, network, email) guarantee that every recipient is reached, whether or not they are connected to a network. Routing happens automatically and does not need to be configured per recipient. On receipt the same logic applies in reverse: documents that arrive via any channel are automatically converted to the format your software expects.",[1389,1620,1621],{},[1393,1622,1623],{"href":266},"More about Peppol routing",[1564,1625,1628,1631,1634],{"header":1626,"value":1627},"How does error handling work in multichannel invoicing?","item-5",[1389,1629,1630],{},"When a document cannot be delivered, eConnect immediately returns an error with a clear description of the problem. This can be a validation error (the document does not meet the schema of the target network), a delivery error (the recipient is temporarily unreachable) or a registration error (the recipient is no longer active on the specified network).",[1389,1632,1633],{},"For validation errors you receive a detailed description of which field or value does not comply, so you can correct the document and send it again. For delivery errors eConnect automatically retries delivery. All errors and retry attempts are logged and visible in the platform, so you always know the status of each document.",[1389,1635,1636],{},[1393,1637,1638],{"href":1578},"More about error handling and the API",[1564,1640,1643,1646,1649],{"header":1641,"value":1642},"Does eConnect offer an SLA for multichannel invoicing?","item-6",[1389,1644,1645],{},"Yes, eConnect offers a Service Level Agreement (SLA) for the entire platform, including multichannel invoicing. The SLA covers availability, processing speed and support response times. Enterprise customers who work via the Procurement Service Bus (PSB) can make additional SLA arrangements tailored to their specific volumes and availability requirements.",[1389,1647,1648],{},"The platform runs on a redundant infrastructure with multiple Access Points, so documents are also delivered via an alternative point during maintenance or an outage. For organisations where continuity is critical, eConnect offers ISAE 3402 Type II and ISO 27001 certifications as evidence of control measures.",[1389,1650,1651],{},[1393,1652,1654],{"href":1653},"/en/docs/developers/custom-integration","More about API and platform integration",[1656,1657,1658,1667],"cta",{},[1383,1659,1660],{"v-slot:title":411},[1416,1661,1663,1666],{"id":1662},"want-to-know-how-multichannel-invoicing-works-for-your-organisation",[1664,1665],"e-icon",{"name":441}," Want to know how multichannel invoicing works for your organisation?",[1383,1668,1669,1675],{"v-slot:actions":411},[1399,1670,1673],{"className":1671,"color":1672,"to":715,"variant":1404},[1402],"accent",[1389,1674,717],{},[1399,1676,1680],{"className":1677,"color":1672,"to":1678,"variant":1679},[1402],"https://cora.econnect.eu","outline",[1389,1681,1682],{},"Create a quote with Cora",{"title":411,"searchDepth":1036,"depth":1036,"links":1684},[],{"layout":1686,"keywords":1687,"seo_title":1692,"schema_type":1693,"last_updated":1694,"last_reviewed":1695,"nav_tab":63,"show_chat":13},"default",[1024,1688,1689,1506,1690,1691],"procurement networks","multi-channel invoicing","UBL","cXML","Multichannel invoicing - all networks, one integration","FAQPage","2026-08-14","2026-07-22",{"title":154,"description":155},"solutions/multichannel","UX9W35RFhRheY-Iq4_9gz5S9GVWOBehy84usYb3UcjA",[1700,1929],{"id":1701,"title":1702,"auth":11,"author":1703,"body":1704,"canonical":11,"category":978,"date":1910,"description":1911,"extension":1043,"featuredImage":1912,"keywords":1913,"last_reviewed":1919,"last_updated":1919,"listed":13,"meta":1920,"navigation":13,"no_index":71,"path":1921,"redirect":11,"schema_type":1922,"seo":1923,"seo_description":11,"seo_title":1924,"stem":1925,"tags":1926,"translationKey":1927,"__hash__":1928},"articles/en/customer-stories/12.solmate.md","Solmate and eConnect: hybrid e-invoicing for Unit4 customers","eConnect editorial, customer stories",{"type":1033,"value":1705,"toc":1901},[1706,1709,1712,1716,1790,1794,1797,1800,1803,1807,1810,1813,1816,1819,1822,1826,1829,1832,1835,1838,1841,1844,1847,1851,1857,1861,1880,1884,1895],[1389,1707,1708],{},"For organizations working with Unit4 Financials, the question is rarely whether e-invoicing is relevant. The real question is how to make the step without losing grip on existing processes. In that playing field, the collaboration between Solmate and eConnect arose, with a clear division of roles and a common goal: to realize implementations that work operationally right away.",[1389,1710,1711],{},"The case shows that this is also possible under challenging circumstances. In a period when almost everyone worked remotely, two large customers were brought live with a hybrid e-invoicing approach in the cloud, including Scan & Recognize. This not only delivered technology, but also demonstrable feasibility in a complex practice.",[1416,1713,1715],{"id":1714},"in-short","In short",[1717,1718,1719,1730],"table",{},[1720,1721,1722],"thead",{},[1723,1724,1725,1728],"tr",{},[1726,1727],"th",{},[1726,1729],{},[1731,1732,1733,1742,1750,1758,1766,1774,1782],"tbody",{},[1723,1734,1735,1739],{},[1736,1737,1738],"td",{},"Customer",[1736,1740,1741],{},"Solmate (with implementations at Unit4 customers)",[1723,1743,1744,1747],{},[1736,1745,1746],{},"Industry",[1736,1748,1749],{},"Business services / financial process optimization",[1723,1751,1752,1755],{},[1736,1753,1754],{},"Size",[1736,1756,1757],{},"More than 20 years active in optimizing financial processes within Unit4 Financials and Unit4 ERP",[1723,1759,1760,1763],{},[1736,1761,1762],{},"Applied products",[1736,1764,1765],{},"E-invoicing, Invoice processing, Scan & Recognize, API Integration",[1723,1767,1768,1771],{},[1736,1769,1770],{},"Use cases",[1736,1772,1773],{},"Integration with ERP, Process acceleration, Data quality",[1723,1775,1776,1779],{},[1736,1777,1778],{},"ERP / core system",[1736,1780,1781],{},"Unit4 Financials (formerly CODA), Unit4 ERP",[1723,1783,1784,1787],{},[1736,1785,1786],{},"Key result",[1736,1788,1789],{},"Two large customers successfully went live with hybrid e-invoicing in the cloud during an intensive, fully virtual period.",[1416,1791,1793],{"id":1792},"challenge","Challenge",[1389,1795,1796],{},"The challenge for Unit4 customers is often twofold. On the one hand, there is operational pressure to modernize the invoice process. On the other hand, the chosen approach must fit with the existing setup, budget holders, authorizations, and reporting cycles. Without good chain integration, a solution quickly emerges that works technically, but causes friction in daily practice.",[1389,1798,1799],{},"An additional complication was added during this period. The implementations took place in a phase where project teams, key users, and support largely worked remotely. Meetings, setup, coordination, and user guidance had to be organized completely virtually.",[1389,1801,1802],{},"In such a context, collaboration between specialists becomes decisive. Not wanting to do everything yourself at once, but ensuring that each party takes on the role in which it is strongest.",[1416,1804,1806],{"id":1805},"approach-with-econnect","Approach with eConnect",[1389,1808,1809],{},"The core of the approach was a clear proposition. Solmate focused on the implementation side for organizations working with Unit4 Financials. eConnect provided the e-invoicing technology, including API connection and hybrid processing capabilities in the cloud.",[1389,1811,1812],{},"Hybrid in this case meant that not only structured electronic invoices were supported, but also documents via Scan & Recognize. This made a realistic migration path possible; organizations could already go live with e-invoicing, while the chain could also handle documents that do not yet arrive fully structured.",[1389,1814,1815],{},"An important substantive point in the approach was the processing logic in Unit4. An invoice enters the register electronically and immediately contains the relevant basic data, such as creditor information, amount, and invoice number. This is followed by a check for legitimacy and duplicate delivery, so that noise is filtered out early in the process.",[1389,1817,1818],{},"The accounts payable administration can then code the invoice, for example with a cost center and VAT code. When the commitments module is used, coding can be automatically taken over from the purchase order. After approval by budget holders, payment can take place.",[1389,1820,1821],{},"By having the chain connect step by step to existing working agreements, the implementation was not experienced as a separate IT project, but as an improvement of the daily finance process.",[1416,1823,1825],{"id":1824},"results","Results",[1389,1827,1828],{},"The most tangible result from this case is that two large customers went live in a short, intensive period, despite the limitations of fully virtual collaboration.",[1389,1830,1831],{},"This has not only achieved technical delivery, but also organizational adoption. The projects included both project meetings and remote user training, and according to the teams involved, this required extra flexibility and creativity from all parties.",[1389,1833,1834],{},"A second result is the confirmation of the chosen division of roles. The combination of implementation expertise on Solmate's side and e-invoicing technology on eConnect's side, according to both parties, was a good match for the operational demand of clients. This makes the model scalable for similar Unit4 environments.",[1389,1836,1837],{},"The case also shows that a cloud-oriented approach goes well with strict financial governance. By validating invoices early in the chain and having the follow-up steps clearly connect to the existing authorization process, the transition remained manageable for both finance and IT.",[1389,1839,1840],{},"This was also reflected in customer experience. In the source, customer satisfaction is explicitly mentioned as a core pillar, with concrete examples of support efforts outside regular hours to make critical customer moments possible. This shows that success in this type of project comes not only from software, but from consistent execution, even at times when deadlines are really tight.",[1389,1842,1843],{},"Finally, the hybrid approach offers a practical route for organizations that cannot work fully standardized all at once. By using e-invoicing and Scan & Recognize in combination, progress is made without the process stalling on exceptions.",[1389,1845,1846],{},"This makes this project not only an implementation story, but also a roadmap for phased maturation. Organizations do not have to wait for a perfect end-state; they can start with a workable hybrid basis and develop from there in a controlled manner.",[1416,1848,1850],{"id":1849},"short-quote","Short quote",[1852,1853,1854],"blockquote",{},[1389,1855,1856],{},"\"Customer satisfaction is one of our most important pillars, we do a lot for that.\"\nCarlo Rolle, Solmate",[1416,1858,1860],{"id":1859},"lessons-for-similar-organizations","Lessons for similar organizations",[1862,1863,1864,1868,1871,1874,1877],"ul",{},[1865,1866,1867],"li",{},"Work with a clear specialist division of roles, which accelerates decision-making during implementation.",[1865,1869,1870],{},"For migrations, choose a hybrid route if the document flow is not yet completely uniform.",[1865,1872,1873],{},"Explicitly set up virtual collaboration, including meeting structure and user guidance.",[1865,1875,1876],{},"Link technical validation directly to process steps in finance, to prevent rework afterwards.",[1865,1878,1879],{},"Do not see support as an afterthought, but as an integral part of a successful go-live.",[1416,1881,1883],{"id":1882},"when-this-story-is-relevant","When this story is relevant",[1862,1885,1886,1889,1892],{},[1865,1887,1888],{},"For organizations that use Unit4 Financials or Unit4 ERP and want to modernize their incoming invoice process.",[1865,1890,1891],{},"For finance and implementation teams that want to combine e-invoicing with Scan & Recognize within one workable chain.",[1865,1893,1894],{},"For organizations that want to go live in a controlled manner under time pressure or in hybrid collaboration forms.",[1389,1896,1897,1898,1900],{},"Do you want to know how this works in your situation? ",[1393,1899,717],{"href":715},".",{"title":411,"searchDepth":1036,"depth":1036,"links":1902},[1903,1904,1905,1906,1907,1908,1909],{"id":1714,"depth":1036,"text":1715},{"id":1792,"depth":1036,"text":1793},{"id":1805,"depth":1036,"text":1806},{"id":1824,"depth":1036,"text":1825},{"id":1849,"depth":1036,"text":1850},{"id":1859,"depth":1036,"text":1860},{"id":1882,"depth":1036,"text":1883},"2026-04-29","How Solmate and eConnect realized two large Unit4 implementations with hybrid e-invoicing and Scan & Recognize during a period of working from home.","/images/sfeer/sfeer-developer-curved-monitor.jpg",[1914,1915,1916,1917,1918],"solmate unit4 e-invoicing","hybrid e-invoicing unit4 financials","scan and recognize unit4","econnect allsolutions","e-invoicing implementation cloud","2026-07-07",{"layout":1686,"show_chat":13},"/en/customer-stories/solmate","Article",{"title":1702,"description":1911},"Solmate: hybrid e-invoicing for Unit4 Financials customers | eConnect","en/customer-stories/12.solmate",[1012,1018,1024],"customer-stories/solmate","NG4zNQWlG8EMPwt6fj38UJxq5z9ntWAgYbxrHNC90Ks",{"id":1930,"title":1931,"auth":11,"author":1932,"body":1933,"canonical":11,"category":978,"date":1910,"description":2091,"extension":1043,"featuredImage":2092,"keywords":2093,"last_reviewed":2099,"last_updated":2099,"listed":13,"meta":2100,"navigation":13,"no_index":71,"path":2101,"redirect":11,"schema_type":1922,"seo":2102,"seo_description":11,"seo_title":2103,"stem":2104,"tags":2105,"translationKey":2106,"__hash__":2107},"articles/en/customer-stories/7.conrad.md","Conrad Benelux: from a stalled implementation to scalable e-invoicing","eConnect",{"type":1033,"value":1934,"toc":2083},[1935,1938,1941,1945,2007,2009,2012,2015,2017,2020,2023,2038,2040,2043,2046,2049,2053,2058,2062,2073,2076],[1386,1936,1931],{"id":1937},"conrad-benelux-from-a-stalled-implementation-to-scalable-e-invoicing",[1389,1939,1940],{},"At Conrad Benelux, e-invoicing did not begin with a straight upward line, but with a process that got stuck. The team had wanted to send e-invoices since 2018, but couldn't get it operational with a previous supplier. After about two years it still wasn't possible to generate the right file. The switch to eConnect changed that. First with manual sending via the platform, then with a technical connection between SAP, SFTP and the Procurement Service Bus. This gave Conrad Benelux a working process that not only brought peace of mind internally, but also became a blueprint for sister organisations in Sweden and later Denmark.",[1416,1942,1944],{"id":1943},"at-a-glance","At a glance",[1717,1946,1947,1955],{},[1720,1948,1949],{},[1723,1950,1951,1953],{},[1726,1952],{},[1726,1954],{},[1731,1956,1957,1964,1971,1978,1986,1994,2000],{},[1723,1958,1959,1961],{},[1736,1960,1738],{},[1736,1962,1963],{},"Conrad Benelux",[1723,1965,1966,1968],{},[1736,1967,1746],{},[1736,1969,1970],{},"Technical web shop / e-commerce",[1723,1972,1973,1975],{},[1736,1974,1754],{},[1736,1976,1977],{},"65 employees in Oldenzaal",[1723,1979,1980,1983],{},[1736,1981,1982],{},"Products used",[1736,1984,1985],{},"E-invoicing, Peppol Access Point, PSB API",[1723,1987,1988,1991],{},[1736,1989,1990],{},"Use categories",[1736,1992,1993],{},"Compliance, ERP integration, Scalability",[1723,1995,1996,1998],{},[1736,1997,1778],{},[1736,1999,1007],{},[1723,2001,2002,2004],{},[1736,2003,1786],{},[1736,2005,2006],{},"From a stalled process to a stable SAP-driven e-invoice flow with automated sending via Peppol.",[1416,2008,1793],{"id":1792},[1389,2010,2011],{},"The trigger was recognisable to many organisations. Governments started actively receiving e-invoices and suppliers were expected to follow. At Conrad too, the topic suddenly became concrete. Peppol and Mercurius were known, but not yet high on the agenda. When the obligation around government receipt became more visible, that changed.",[1389,2013,2014],{},"Internally the goal was clear: set up e-invoicing properly and not let the process depend on manual actions. In practice, however, the process with a previous supplier was slow. Kelly Soijo, Head of Quality & Process Management and later also Head of Operational Customer Care, described that process as too complex. Despite efforts over a period of about two years, no working output came from the system. Generating the right file simply didn't work.",[1416,2016,1806],{"id":1805},[1389,2018,2019],{},"The switch started pragmatically. During the search for an alternative, Conrad came across eConnect. Because it initially involved a limited number of invoices, the team could start quickly with manual sending via the platform. The threshold stayed low, creating an account was quick, and the first invoices could be sent immediately.",[1389,2021,2022],{},"After that, the focus shifted to automation. The goal was clear: stop relying on manual work and establish a robust chain that fits into the daily process. Together with the technical teams, the setup was worked out step by step:",[2024,2025,2026,2029,2032,2035],"ol",{},[1865,2027,2028],{},"In SAP, it is recorded that an invoice must be sent via Peppol.",[1865,2030,2031],{},"SAP then generates the correct file and places it on an SFTP server.",[1865,2033,2034],{},"The PSB checks every 15 minutes whether an e-invoice is ready.",[1865,2036,2037],{},"As soon as a file is ready, the sending is executed.",[1416,2039,1825],{"id":1824},[1389,2041,2042],{},"The first result was reliability. Where the previous process had not produced working output after a long period, the new setup did. Conrad could not only send e-invoices, but also incorporate the process into regular operations.",[1389,2044,2045],{},"The second result was automation with control. The combination of SAP, SFTP and the PSB created a predictable rhythm. The periodic check every 15 minutes ensures continuity without manual steps per invoice.",[1389,2047,2048],{},"The third result was knowledge building. As Conrad Benelux realised the connection, the team built experience that proved directly applicable outside the Netherlands. Within the group, Sweden and Denmark were at that time facing similar challenges with a national supplier. By sharing the knowledge from the Netherlands and comparing approaches, a concrete alternative emerged.",[1416,2050,2052],{"id":2051},"quote","Quote",[1852,2054,2055],{},[1389,2056,2057],{},"\"At eConnect I just had a good feeling. They are flexible and really think along with us.\"\nKelly Soijo, Conrad",[1416,2059,2061],{"id":2060},"lessons-for-similar-organisations","Lessons for similar organisations",[1862,2063,2064,2067,2070],{},[1865,2065,2066],{},"Start small if that is faster, but from day one design a route to automation.",[1865,2068,2069],{},"Let technical teams work directly with each other — this prevents delays from intermediate layers.",[1865,2071,2072],{},"See e-invoicing as a process improvement across departments, not as a separate IT project.",[2074,2075],"hr",{},[1389,2077,2078,2079,2082],{},"Want to know how this works in your situation? ",[1393,2080,2081],{"href":715},"Schedule an introductory meeting"," and discuss how eConnect makes your e-invoicing process achievable.",{"title":411,"searchDepth":1036,"depth":1036,"links":2084},[2085,2086,2087,2088,2089,2090],{"id":1943,"depth":1036,"text":1944},{"id":1792,"depth":1036,"text":1793},{"id":1805,"depth":1036,"text":1806},{"id":1824,"depth":1036,"text":1825},{"id":2051,"depth":1036,"text":2052},{"id":2060,"depth":1036,"text":2061},"How Conrad Benelux got e-invoicing via Peppol working in SAP, with a stable foundation for roll-out to Sweden and Denmark.","/images/sfeer/sfeer-duo-samenwerking.jpg",[2094,2095,2096,2097,2098],"Conrad Benelux e-invoicing","Peppol SAP integration","customer story eConnect","e-invoicing ERP connection","Peppol automation","2026-07-06",{"layout":1686,"show_chat":13},"/en/customer-stories/conrad",{"title":1931,"description":2091},"Conrad Benelux: Peppol e-invoicing in SAP | eConnect","en/customer-stories/7.conrad",[257,1006,1024],"customer-stories/conrad","WGY1sixW4lJu3nGXZDktQU-DGmQNEPpWzo0I6QAA7Zo",1787600498094]