Organisations in the eConnect platform with External ID column for the Company ID
Fields for eConnection appkey, secret, user and company id in Symsys9
Connect Symsys9 with eConnect

Connect Symsys9 via connection keys in the General constants for sending and receiving.

Integration methodConnection keys (Native API)DirectionSend + ReceiveMinimum subscriptionProfessionalContract requiredNo

You connect Symsys9 with eConnect in 2026 via connection keys that you enter in the General constants of Symsys9. After the integration you can send sales invoices and receive purchase invoices via Peppol, directly from your Symsys9 environment.

Before you start
  • An active eConnect account with at least a Professional subscription
  • Administrator access to your Symsys9 environment
  • Your eConnect connection keys (App Key and Secret)
  • The Company ID (External ID) of your organisation in eConnect
Setting up the integration
Step 1: Create connection keys

Create connection keys in the eConnect platform. Follow the steps in Create connection keys.

Step 2: Find the Company ID

You can find the Company ID in the eConnect platform under Organisations. Look up your organisation and note the External ID (for example XCNL0012345).

Step 3: Configuration in Symsys9
  1. Open Symsys9 and go to the General constants.
  2. Enter the eConnect details:
    • eConnection appkey: the App Key from eConnect
    • eConnection secret: the Secret from eConnect
    • eConnection user: the email address of your eConnect account
    • eConnection company id: the External ID you found in step 2

The integration is now active.

Sending invoices

After the integration you can send sales invoices via Peppol:

  1. Create a sales invoice in Symsys9 and post it.
  2. The invoice is automatically sent to eConnect.
  3. eConnect sends the invoice via Peppol to the recipient.
  4. The delivery status is visible in your eConnect Outbox.
Receiving invoices

Purchase invoices received via eConnect are automatically retrieved by Symsys9:

  1. The invoice arrives at eConnect (via Peppol, email or the Email Receiver).
  2. Symsys9 retrieves the invoice via the API integration.
  3. The invoice is available in your Symsys9 environment for further processing.
Frequently asked questions
Where do I find the Company ID (External ID) to enter in Symsys9?

You can find the Company ID in the eConnect platform under Organisations. Look up your organisation and note the External ID, which starts with "XCNL" or "XCBE" followed by a number.

Which subscription do I need for the Symsys9 integration?

You need at least a Professional subscription with eConnect. No separate contract is required. You need connection keys (App Key and Secret), plus the Company ID of your organisation.

How are purchase invoices retrieved in Symsys9?

Purchase invoices received via eConnect are automatically retrieved by Symsys9 via the API integration. The invoices appear in your Symsys9 environment and are immediately available for further processing.

Need help with the integration? Contact support.

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